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SILENT BLUE® ZERO Risk Guarantee
100 % Unconditional Money Back Guarantee
Floor Covering Retailers: your initial pallet purchase of SILENT BLUE® floating floor and nail down wood floor underlayment from Starline Associates Inc. comes with an unconditional money back guarantee.
It’s simple. If at any time within 60 days after receiving your initial pallet order of SILENT BLUE® Pad you are not satisfied, or if your installation crew does not like it for any reason, simply contact us by phone or e-mail and let us know how many unopened rolls you have left. We will work with you on shipping arrangements. Just shrink wrap the remainder of the pallet. Upon arrival at our warehouse, we will give you a 100% refund on all resalable rolls.
That’s it. If you don’t enjoy the results that SILENT BLUE® provides within the first 60 days of your initial order, we don’t deserve to keep your money. You have every right to ask for a full, no questions asked refund of all unused rolls.
Test SILENT BLUE® pad and compare it to your current pad upgrade for both sound insulation and superior moisture protection.
One test we tried was taking a 2' x 2' piece of SILENT BLUE®, folding up the edges and filling it with approximately a liter of water, then hanging it from a pallet rack post. We monitored it daily at first, then weekly, and finally monthly. After a year, water never penetrated the pad.
Another test we like to use is to compare sound insulation properties to other pads. We glue a piece of SILENT BLUE® to a piece of laminate, about 5 or 6 inches of laminate and the same size pad on the back. We then took as many of our competitors pads as we could find and also glued them to pieces of laminate. All the pieces were the same size. We then bounced golf balls about 1 inch above the laminate to hear the difference. So far we have only found 1 pad that compares and it sells for about 60% more!
Try SILENT BLUE®, try our test, or your own, let us know what you think. If you are not completely satisfied, return your first order (up to 1 Pallet) for a full refund including shipping.
Hollow Sound Pockets. We compared actual site test over concrete and wood slabs with imperfections and noticed that stiffer pads created more noise over areas with slight imperfections. These hollow sound pockets were the result of the pad not conforming around the imperfection. Instead, they would float as much as two inches over them, resulting in inconsistency in sound, or a hollow sound pocket. SILENT BLUE® would grip the sub-floor around the imperfection resulting in a consistent sound throughout the completed installation.